{"id":27365,"date":"2020-09-01T18:56:28","date_gmt":"2020-09-02T01:56:28","guid":{"rendered":"https:\/\/scrumatscale.com\/?p=27365"},"modified":"2024-02-16T09:13:43","modified_gmt":"2024-02-16T17:13:43","slug":"bac-credomatic-breaking-down-silos","status":"publish","type":"post","link":"https:\/\/www.scrumatscale.com\/es\/bac-credomatic-breaking-down-silos\/","title":{"rendered":"BAC Credomatic: rompiendo silos"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#000000&#8243; background_color_gradient_end=&#8221;#e0261d&#8221; background_color_gradient_direction=&#8221;60deg&#8221; background_image=&#8221;https:\/\/siscrumatscale.wpengine.com\/wp-content\/uploads\/2019\/12\/licensed-scrum-trainer-teaches-class_scruminc.jpg&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-100px&#8221; box_shadow_color=&#8221;#ffffff&#8221; height=&#8221;568px&#8221; custom_padding=&#8221;5px|0px|0px|0px||&#8221; fb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.27.3&#8243; min_height=&#8221;573px&#8221; custom_margin=&#8221;|auto|-158px|auto||&#8221; custom_padding=&#8221;||39px|||&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||60px|&#8221; padding_bottom=&#8221;60px&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;|600||on|||||&#8221; header_font_size=&#8221;14px&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;46px||||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0.0&#8243;]<\/p>\n<h1>Case Study<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;Open Sans|600|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;550px&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;197px&#8221; custom_margin=&#8221;-29px||-31px||false|false&#8221; _i=&#8221;1&#8243; _address=&#8221;0.0.0.1&#8243;]<\/p>\n<h2>BAC Credomatic:<\/h2>\n<h2>Breaking Down Silos<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_text_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-80px||||false|false&#8221; custom_padding=&#8221;||0px|||&#8221; _i=&#8221;2&#8243; _address=&#8221;0.0.0.2&#8243;]A siloed 20,000 person waterfall organization transformed their IT department into over 100 agile teams and is continuing to spread Scrum@Scale beyond IT into areas like marketing and HR.\u00a0100+ Agile teams serving customers in six countries adopted Scrum@Scale and won the World Finance award for the best online banking and mobile app in Central America.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;1&#8243; _address=&#8221;0.0.1&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;CASE STUDY SNAPSHOT&#8221; button_url=&#8221;#intro&#8221; _builder_version=&#8221;3.27.3&#8243; header_font=&#8221;Poppins|600||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_line_height=&#8221;1.8em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#CC0000&#8243; button_border_width=&#8221;8px&#8221; button_border_color=&#8221;#cc0000&#8243; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Poppins|600||on|||||&#8221; button_icon=&#8221;%%22%%&#8221; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; button_alignment=&#8221;left&#8221; button_custom_margin=&#8221;0px||10px||false|false&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;31px&#8221; box_shadow_blur=&#8221;40px&#8221; box_shadow_color=&#8221;rgba(11,9,26,0.1)&#8221; text_orientation=&#8221;left&#8221; background_layout=&#8221;light&#8221; max_width=&#8221;87%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;80%&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.1.0&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_enable_color=&#8221;on&#8221;]<\/p>\n<p><strong>Trainer Name:<\/strong>\u00a0Cesar Arce<br \/> <strong>Organization:<\/strong>\u00a0BAC Credomatic<br \/> <strong>Organization Size:<\/strong>Large<strong><br \/> Industry:<\/strong>\u00a0Financial Services<br \/> <strong>Topics:<\/strong> Beyond IT, Distributed Teams, Removing Silos<br \/> <strong>Date:<\/strong>\u00a02016-2017<br \/> <strong>Website:\u00a0<a href=\"https:\/\/www.agilizar.co\/\">Cesar\u2019s website<\/a><\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.27.3&#8243; 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custom_padding=&#8221;0px||0px||false|false&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/scrumatscale.com\/wp-content\/uploads\/2020\/09\/bac-credomatic-slides.pdf.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Slides&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Slides&#8221; _builder_version=&#8221;3.27.3&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#cc0000&#8243; button_border_color=&#8221;#cc0000&#8243; button_border_radius=&#8221;3px&#8221; button_bg_enable_color=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0.0&#8243;][\/et_pb_button][et_pb_text admin_label=&#8221;intro&#8221; module_id=&#8221;intro&#8221; _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_text_color=&#8221;#2c3238&#8243; header_2_font_size=&#8221;28px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;||||||||&#8221; max_width=&#8221;1080px&#8221; module_alignment=&#8221;center&#8221; _i=&#8221;1&#8243; _address=&#8221;2.0.0.1&#8243;]<\/p>\n<h3>Summary<\/h3>\n<p>BAC Credomatic provides banking services to customers in six countries across Central America and their transformation has been featured in\u00a0<a href=\"https:\/\/www.worldfinance.com\/videos\/how-agile-methodology-helps-bac-credomatic-focus-on-its-customers\">articles<\/a>\u00a0by World Finance. Throughout the course of their transformation, they went on to win the\u00a0<a href=\"https:\/\/www.worldfinance.com\/awards\/world-finance-digital-banking-awards-2017\">2017 Digital Banking Award<\/a>. With over 20,000 employees working in six different regulatory environments across a range of products and services, transforming to become an agile enterprise was not an easy task.<\/p>\n<h3>A Patterns Based Approach<\/h3>\n<p>BAC began their transformation by forming an EAT, an EMS and setting up a reference model group of cross-functional teams with a focus on key Scrum patterns such as the interrupt buffer, swarming, and daily clean code. They then created Scrum of Scrums and Metascrums, broke down siloed divisions into cross-functional teams and adopted Scrum@Scale across over 100 agile teams. The implementation focused on creating first and second level Metascrums and Scrum of Scrums at a product line level within a given region, who were all connected by a corporate-wide multi-national Metascrum.<\/p>\n<h3>Spreading Beyond IT<\/h3>\n<p>As the agile transformation spread through the technology-focused parts of the organization, teams in other areas began to adapt to support and participate in the Scrum@Scale rollout. The marketing division created their own Metascrum and began implementing Scrum while HR adapted their performance evaluation, compensation and hiring practices to support the changing needs of the company.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Testimonial&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#eeEEEE&#8221; background_color_gradient_end=&#8221;#666666&#8243; background_color_gradient_direction=&#8221;60deg&#8221; custom_padding=&#8221;50px|0px|50px|0px|false|false&#8221; disabled=&#8221;on&#8221; fb_built=&#8221;1&#8243; _i=&#8221;3&#8243; _address=&#8221;3&#8243;][et_pb_row module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.27.3&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial author=&#8221;Romaric Chardonneau&#8221; job_title=&#8221;Licensed Scrum Trainer&#8221; portrait_url=&#8221;https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg&#8221; quote_icon=&#8221;off&#8221; portrait_width=&#8221;130px&#8221; portrait_height=&#8221;130px&#8221; _builder_version=&#8221;3.27.3&#8243; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;18px&#8221; use_background_color=&#8221;off&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0.0&#8243;]<\/p>\n<p style=\"text-align: center;\">I am an Agile coach and trainer by passion, conviction and experience. By passion as I love anything Agile and Agile related, be it at team (Scrum, Kanban, XP&#8230;) or at scaled level (SAFe, Nexus, Scrum@Scale, LeSS&#8230;). By conviction as I have seen it work in many teams and various companies. By experience as I worked as Scrum Master in multiple teams, coached an Agile Release Train(ART) of 80 people and trained over 200 people on Agile methodologies and frameworks in 2019 alone. From 2004 to 2019, I worked in a large multinational in different countries (China, Singapore, Switzerland) under several consulting and management positions with IT teams ranging from 2 to 20+ people. In 2015, I discovered Scrum with Jeff Sutherland in Zurich and my life has never been the same since!<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Case Studies&#8221; _builder_version=&#8221;3.27.3&#8243; background_color=&#8221;#fafafc&#8221; min_height=&#8221;718px&#8221; custom_padding=&#8221;22px|0px|0px|0px|false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;4&#8243; _address=&#8221;4&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.0.98&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_font_size=&#8221;28px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;||||||||&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0.0.0&#8243;]<\/p>\n<h2>More Case Studies<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.27.3&#8243; _i=&#8221;1&#8243; _address=&#8221;4.1&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;4.1.0&#8243;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;21&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;4.1.0.0&#8243;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Descubre c\u00f3mo una corporaci\u00f3n bancaria multinacional transform\u00f3 su departamento de TI en silos con resultados premiados.<\/p>","protected":false},"author":12,"featured_media":27367,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","footnotes":""},"categories":[21,93],"tags":[],"class_list":["post-27365","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-financial-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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