{"id":27398,"date":"2020-09-01T20:57:08","date_gmt":"2020-09-02T03:57:08","guid":{"rendered":"https:\/\/scrumatscale.com\/?p=27398"},"modified":"2024-02-16T09:26:13","modified_gmt":"2024-02-16T17:26:13","slug":"systematic-from-good-to-great","status":"publish","type":"post","link":"https:\/\/www.scrumatscale.com\/es\/systematic-from-good-to-great\/","title":{"rendered":"Sistem\u00e1tica: De lo bueno a lo grande"},"content":{"rendered":"

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Scrum@Scale Case Study<\/h1>\n

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Systematic: From Good to Great<\/h2>\n

Strengthening the definition of \u201cReady\u201d for Product Backlog items helped Systematic double their process efficiency.[\/et_pb_text][et_pb_text _builder_version=”3.27.3″ text_text_color=”#ffffff” custom_margin=”||||false|false” custom_padding=”||||false|false” _i=”2″ _address=”0.0.0.2″]<\/p>\n

\u201cSystems can be measured and data magnifies learning. Careful attention must be paid to the human dimension because poor use of data will destroy productivity.\u201d
\u2013 Carsten Jakobsen and Jeff Sutherland<\/p>\n

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Trainer Name:<\/strong>\u00a0Carsten Jakobsen
Organization:<\/strong>\u00a0Systematic
Organization Size:\u00a0Large
Industry:<\/strong>\u00a0Software Development
Topic<\/strong>\u00a0Backlog Decomposition and Refinement, Product Ownership
Date:<\/strong>\u00a02009
Website:\u00a0<\/strong>https:\/\/agileeducation.org\/trainer\/carsten-jakobsen\/<\/a><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.27.3″ custom_margin=”||||false|false” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row _builder_version=”3.27.3″ width=”auto” _i=”0″ _address=”1.0″][et_pb_column type=”4_4″ _builder_version=”3.27.3″ _i=”0″ _address=”1.0.0″][et_pb_video src=”https:\/\/youtu.be\/ngrFgNPLZ8M” src_webm=”https:\/\/youtu.be\/XcgG7_Vr0TU” _builder_version=”3.27.3″ _i=”0″ _address=”1.0.0.0″][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Overview” _builder_version=”3.27.3″ custom_margin=”||-2px|||” custom_padding=”0px|0px|0px|0px|false|false” fb_built=”1″ _i=”2″ _address=”2″][et_pb_row _builder_version=”3.27.3″ width=”95%” custom_margin=”|auto|||false|false” custom_padding=”0px||0px||false|false” _i=”0″ _address=”2.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”2.0.0″ custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/scrumatscale.com\/wp-content\/uploads\/2020\/09\/ScrumAtScaleCaseStudyCarstenJakobsen.pdf” url_new_window=”on” button_text=”Download Slides” button_alignment=”center” admin_label=”Slides” _builder_version=”3.27.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#cc0000″ button_border_color=”#cc0000″ button_border_radius=”3px” button_bg_enable_color=”on” _i=”0″ _address=”2.0.0.0″][\/et_pb_button][et_pb_text admin_label=”intro” module_id=”intro” _builder_version=”3.27.3″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_text_color=”#2c3238″ header_2_font_size=”28px” header_2_line_height=”1.4em” header_3_font=”||||||||” max_width=”1080px” module_alignment=”center” custom_padding=”||0px|||” _i=”1″ _address=”2.0.0.1″]<\/p>\n

Summary<\/h3>\n

In 2009, Scrum@Scale Trainer Carsten Jakobsen began working with\u00a0Systematic<\/a>, a large international software development company. Upon collecting some initial data pertaining to high-performance patterns in the company, he noticed that two projects in particular were performing two to three times better than the rest. In this case study, Carsten demonstrates the importance of the pattern of ready, and related measures of process efficiency, in bringing teams to a higher level of performance.<\/p>\n

Starting Scrum@Scale From a High Baseline<\/h3>\n

Systematic is a robust systems and software integrator with customers in over 50 countries and over one million users worldwide. Their core business areas are in the public sector, healthcare, defense, intelligence and national security, and information management. According to a\u00a0whitepaper<\/a>\u00a0prepared jointly with the founder of Scrum,\u00a0Jeff Sutherland<\/a>, Systematic has a level five Capability Maturity Model Integration (CMMI) certification.<\/p>\n

By 2009, Systematic\u2019s highly-educated workforce (62% have advanced degrees) of 1,000 people had been using Scrum for two years. And so Carsten wanted to understand both in qualitative and quantitative terms precisely how the two high-performing Scrum teams were doing so well, even given the strong Scrum baseline in the organization.<\/p>\n

Understanding \u201cReady\u201d<\/h3>\n

Qualitatively speaking, he found that the two high-performing teams encountered challenges, performed detailed retrospectives, and generally spent time investigating what they had done once they had done it. Quantitatively, he wanted to understand how to take the learning from these two teams and bring this performance to the other three teams under consideration.<\/p>\n

He discovered that these two teams, labelled A and E, had an average productivity of 140-192% and 258-365%, respectively. What Carsten found was that, in both cases, the Scrum Master of the team would not allow work to enter a Sprint when it was not yet \u201cReady.\u201d So, when a Product Owner came forward with work that was more of an idea than a concrete task, the Scrum Master would ask the Product Owner to refine the idea to the point where Scrum team members could break the idea into a palette of discrete, implementable tasks. In order to carry this learning over to other teams, a checklist is available to determine when an idea is Ready to enter a Sprint (an example can be found in the\u00a0whitepaper<\/a>).<\/p>\n

The Results of the Ready Pattern<\/h3>\n

The notion of the flow of story implementation is a measure of the productiveness of a team. Here is an example of this measure. If a story has two days of effort to implement and has five days of calendar duration to complete, then the flow of story implementation is 40%\u2013i.e., this is the ratio of the projected implementation effort to the calendar duration of implementation. Carsten discovered that, prior to the SMs insisting on only Ready tasks entering a Sprint, teams average flow of story implementation was 23%. And, after only Ready tasks went into a Sprint, teams averages a flow of story implementation of 55%.<\/p>\n

Even as Systematic grew from a company of 500 to 1,000 (between years 2014-18), their process efficiency remained stable with high flow and productivity. An analysis of work resulting from only Ready tasks entering a Sprint showed higher customer satisfaction with the product and also higher team satisfaction. Projects can pattern the success of these learnings by documenting their practice in a Ready checklist and ensuring features are prepared properly before they are decomposed into stories committed in a Sprint.<\/p>\n

 <\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Testimonial” _builder_version=”3.27.3″ use_background_color_gradient=”on” background_color_gradient_start=”#eeEEEE” background_color_gradient_end=”#666666″ background_color_gradient_direction=”60deg” custom_padding=”50px|0px|50px|0px|false|false” disabled=”on” fb_built=”1″ _i=”3″ _address=”3″][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.27.3″ width=”89%” width_tablet=”80%” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_last_edited=”on|desktop” make_fullwidth=”on” _i=”0″ _address=”3.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.0.0″ custom_padding__hover=”|||”][et_pb_testimonial author=”Romaric Chardonneau” job_title=”Licensed Scrum Trainer” portrait_url=”https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg” quote_icon=”off” portrait_width=”130px” portrait_height=”130px” _builder_version=”3.27.3″ body_font=”Open Sans||||||||” body_font_size=”18px” use_background_color=”off” text_orientation=”center” background_layout=”dark” _i=”0″ _address=”3.0.0.0″]<\/p>\n

I am an Agile coach and trainer by passion, conviction and experience. By passion as I love anything Agile and Agile related, be it at team (Scrum, Kanban, XP…) or at scaled level (SAFe, Nexus, Scrum@Scale, LeSS…). By conviction as I have seen it work in many teams and various companies. By experience as I worked as Scrum Master in multiple teams, coached an Agile Release Train(ART) of 80 people and trained over 200 people on Agile methodologies and frameworks in 2019 alone. From 2004 to 2019, I worked in a large multinational in different countries (China, Singapore, Switzerland) under several consulting and management positions with IT teams ranging from 2 to 20+ people. In 2015, I discovered Scrum with Jeff Sutherland in Zurich and my life has never been the same since!<\/p>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Case Studies” _builder_version=”3.27.3″ background_color=”#fafafc” min_height=”718px” custom_padding=”22px|0px|0px|0px|false|false” fb_built=”1″ _i=”4″ _address=”4″][et_pb_row _builder_version=”3.25″ locked=”off” _i=”0″ _address=”4.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”4.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.0.98″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Poppins||||||||” header_2_font_size=”28px” header_2_line_height=”1.4em” header_3_font=”||||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” _i=”0″ _address=”4.0.0.0″]<\/p>\n

More Case Studies<\/h2>\n

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El patr\u00f3n \"Ready\" llev\u00f3 a esta empresa de software Scrum@Scale a un nivel superior de rendimiento.<\/p>","protected":false},"author":12,"featured_media":27400,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","footnotes":""},"categories":[21,103],"tags":[],"class_list":["post-27398","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-software-development"],"yoast_head":"\nSystematic: From Good to Great - Scrum@Scale Framework<\/title>\n<meta name=\"description\" content=\"The \u201cReady\u201d pattern brought this Scrum@Scale software company to a higher level of performance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scrumatscale.com\/es\/systematic-from-good-to-great\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Systematic: From Good to Great\" \/>\n<meta property=\"og:description\" content=\"The \u201cReady\u201d pattern brought this Scrum@Scale software company to a higher level of performance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scrumatscale.com\/es\/systematic-from-good-to-great\/\" \/>\n<meta property=\"og:site_name\" content=\"Scrum@Scale Framework\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-02T03:57:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-02-16T17:26:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2020\/09\/Thumbnail_CarstenJakobsen-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alyssa Layden\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Systematic: From Good to Great\" \/>\n<meta name=\"twitter:description\" content=\"The \u201cReady\u201d pattern brought this Scrum@Scale software company to a higher level of performance.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2020\/09\/Thumbnail_CarstenJakobsen-scaled.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alyssa Layden\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/\"},\"author\":{\"name\":\"Alyssa Layden\",\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/#\\\/schema\\\/person\\\/ad8d4ae60eaa86e494001f4f63d44682\"},\"headline\":\"Systematic: From Good to Great\",\"datePublished\":\"2020-09-02T03:57:08+00:00\",\"dateModified\":\"2024-02-16T17:26:13+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/\"},\"wordCount\":1875,\"image\":{\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.scrumatscale.com\\\/wp-content\\\/uploads\\\/2020\\\/09\\\/Thumbnail_CarstenJakobsen-scaled.jpg\",\"articleSection\":[\"Case Study\",\"Software Development\"],\"inLanguage\":\"es-CO\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/\",\"url\":\"https:\\\/\\\/www.scrumatscale.com\\\/systematic-from-good-to-great\\\/\",\"name\":\"Systematic: From Good to Great - 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