{"id":27416,"date":"2020-09-02T13:53:37","date_gmt":"2020-09-02T20:53:37","guid":{"rendered":"https:\/\/scrumatscale.com\/?p=27416"},"modified":"2024-02-16T09:46:17","modified_gmt":"2024-02-16T17:46:17","slug":"agile-transformation-at-farm-credit-canada-with-klaus-bucka-lassen","status":"publish","type":"post","link":"https:\/\/www.scrumatscale.com\/es\/agile-transformation-at-farm-credit-canada-with-klaus-bucka-lassen\/","title":{"rendered":"Transformaci\u00f3n \u00e1gil en Farm Credit Canada con Klaus Bucka-Lassen"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#000000&#8243; background_color_gradient_end=&#8221;#e0261d&#8221; background_color_gradient_direction=&#8221;60deg&#8221; background_image=&#8221;https:\/\/siscrumatscale.wpengine.com\/wp-content\/uploads\/2019\/12\/licensed-scrum-trainer-teaches-class_scruminc.jpg&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;-100px&#8221; box_shadow_color=&#8221;#ffffff&#8221; custom_padding=&#8221;||100px||false|false&#8221; hover_enabled=&#8221;0&#8243; fb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;3.27.3&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||60px|&#8221; padding_bottom=&#8221;60px&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;|600||on|||||&#8221; header_font_size=&#8221;14px&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0.0&#8243;]<\/p>\n<h1>Case Study<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;Open Sans|600|||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_font_size=&#8221;36px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_layout=&#8221;dark&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; _i=&#8221;1&#8243; _address=&#8221;0.0.0.1&#8243;]<\/p>\n<h2>Farm Credit Canada: Agile Transformation with Scrum@Scale<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_text_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; _i=&#8221;2&#8243; _address=&#8221;0.0.0.2&#8243;]\u201cTraditional approaches were not working. Using Scrum we achieved a significant break-through. We improved our control and forecasting, re-structured the way we were working and accelerated our delivery.\u201d \u2013 Peter Taylor, Director of Legal, Enforcement, and Policy[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;1&#8243; _address=&#8221;0.0.1&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;CASE STUDY SNAPSHOT&#8221; button_url=&#8221;#intro&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;3.27.3&#8243; header_font=&#8221;Poppins|600||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_line_height=&#8221;1.8em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#CC0000&#8243; button_border_width=&#8221;8px&#8221; button_border_color=&#8221;#cc0000&#8243; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;1px&#8221; button_font=&#8221;Poppins|600||on|||||&#8221; button_icon=&#8221;%%22%%&#8221; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; button_alignment=&#8221;left&#8221; button_custom_margin=&#8221;0px||10px||false|false&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;31px&#8221; box_shadow_blur=&#8221;40px&#8221; box_shadow_color=&#8221;rgba(11,9,26,0.1)&#8221; text_orientation=&#8221;left&#8221; background_layout=&#8221;light&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;80%&#8221; link_option_url_new_window=&#8221;on&#8221; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.1.0&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_enable_color=&#8221;on&#8221;]<\/p>\n<p><strong>Trainer Name:<\/strong>\u00a0Klaus Bucka-Lassen<br \/> <strong>Organization:<\/strong>\u00a0Farm Credit Canada<br \/> <strong>Organization Size:<\/strong>\u00a0Large<br \/> <strong>Industry:<\/strong> Financial Services<br \/> <strong>Topics:<\/strong>\u00a0Executive Action Team (EAT), Regulatory and Compliance<br \/> <strong>Date:<\/strong>\u00a02013-2014<br \/> <strong>Website:\u00a0<a href=\"https:\/\/flowdays.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/flowdays.net\/<\/a><\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.27.3&#8243; min_height=&#8221;774px&#8221; custom_margin=&#8221;-83px||||false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;1&#8243; _address=&#8221;1&#8243;][et_pb_row _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0.0&#8243;][et_pb_video src=&#8221;https:\/\/youtu.be\/ZsHSf6bfbBI&#8221; src_webm=&#8221;https:\/\/youtu.be\/XcgG7_Vr0TU&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0.0.0&#8243;][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Overview&#8221; _builder_version=&#8221;3.27.3&#8243; custom_margin=&#8221;||-2px|||&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;2&#8243; _address=&#8221;2&#8243;][et_pb_row _builder_version=&#8221;3.27.3&#8243; width=&#8221;95%&#8221; custom_margin=&#8221;|auto|||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/scrumatscale.com\/wp-content\/uploads\/2020\/09\/S@S-Case-Study-FCC-Klaus-Bucka-Lassen-v2.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Download Slides&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;Slides&#8221; _builder_version=&#8221;3.27.3&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#cc0000&#8243; button_border_radius=&#8221;3px&#8221; button_bg_enable_color=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0.0&#8243;][\/et_pb_button][et_pb_text admin_label=&#8221;intro&#8221; module_id=&#8221;intro&#8221; _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_text_color=&#8221;#2c3238&#8243; header_2_font_size=&#8221;28px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;||||||||&#8221; max_width=&#8221;1080px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||0px|||&#8221; link_option_url_new_window=&#8221;on&#8221; _i=&#8221;1&#8243; _address=&#8221;2.0.0.1&#8243;]<\/p>\n<h3>Summary<\/h3>\n<p>Farm Credit Canada (FCC) is the largest agricultural term lender in Canada with over $3 billion in assets, 100,000 customers, and 2,000 employees. The company had an offshore project being managed with a waterfall method. The project was supposed to take three years. Instead, it was delivered four years late, way over budget, and with significant quality issues. Everyone, from the developers to the managers to the customers, was unhappy and knew they needed a different way of working.<\/p>\n<p>FCC leaders realized it was time to \u201ceat their own dog food,\u201d or lead by example. This term melded with one defined by Scrum@Scale \u2013 The\u00a0<a href=\"https:\/\/sasbackupdev.wpengine.com\/scrum-at-scale-guide-read-online\/\" target=\"_blank\" rel=\"noopener noreferrer\">Executive Action Team, a.k.a. EAT<\/a>\u00a0(see what they did there?). An EAT is set up to create an agile bubble in the organization that operates with its own guidelines and procedures. This team integrates effectively with any part of the organization (agile and non-agile). This leadership team owns the agile ecosystem, implements the Scrum values, and assures that Scrum roles are created and supported.<\/p>\n<p>FCC created a highly functional Executive Action Team (EAT) for this transformation. The CIO became the Product Owner who served as Scrum Master, and key executives made up the Scrum Team.<\/p>\n<p>Having a proper prologue to introduce the work, the EAT Product Backlog was created and populated with proper user stories, e.g. \u201cAs Scrum Team that has grown too big, we want to split into smaller teams so that we have more efficient communication again.\u201d<\/p>\n<p>The next step for this particular story was to split into teams, within certain parameters. These were created through a three-hour, self-organized workshop. The first phase resulted in the formation of small teams with better communication and cross functionality. The organization has grown now to approximately 20 teams, with the EAT and\u00a0<a href=\"https:\/\/sasbackupdev.wpengine.com\/scrum-at-scale-guide-read-online\/\" target=\"_blank\" rel=\"noopener noreferrer\">Meta Scrum<\/a>\u00a0teams meeting on a regular basis to keep communication flow.<\/p>\n<p><a href=\"https:\/\/sasbackupdev.wpengine.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Scrum@Scale<\/a>\u00a0was an ideal fit and was the way to organizational change that FCC was looking for. The proof of this came from feedback in all stakeholder categories. The developers, managers, business partners, and most importantly, FCC\u2019s customers all came back with great reviews and appreciation for the company\u2019s turnaround.<\/p>\n<h3>Key Result<\/h3>\n<p>FCC learned key lessons:<\/p>\n<p>1) Leading by example leads to success. \u201cYou can\u2019t learn to tango by reading about it; you have to dance.\u201d<\/p>\n<p>2)\u00a0 Agile transformation is complex, so be agile in execution<\/p>\n<p>3) Make tiny deployable steps when scaling Scrum<\/p>\n<p>4) Scale organically (i.e. cell splitting)<\/p>\n<h3>Who is Klaus Bucka-Lassen<\/h3>\n<p><a href=\"https:\/\/www.scrumalliance.org\/community\/profile\/kbuckalass\">Klaus Bucka-Lassen<\/a>\u00a0is a Scrum Master, Scrum Professional and Scrum Product Owner, in addition to co-training Scrum Master and Product Owner courses regularly with Scrum@Scale creator\u00a0<a href=\"https:\/\/www.scrumguides.org\/jeff.html\">Dr. Jeff Sutherland<\/a>. Klaus has helped major companies, from banking, insurance, pharmaceutical, telecommunication, and manufacturing, become more Agile.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Testimonial&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#eeEEEE&#8221; background_color_gradient_end=&#8221;#666666&#8243; background_color_gradient_direction=&#8221;60deg&#8221; custom_padding=&#8221;50px|0px|50px|0px|false|false&#8221; disabled=&#8221;on&#8221; fb_built=&#8221;1&#8243; _i=&#8221;3&#8243; _address=&#8221;3&#8243;][et_pb_row module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.27.3&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial author=&#8221;Romaric Chardonneau&#8221; job_title=&#8221;Licensed Scrum Trainer&#8221; portrait_url=&#8221;https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg&#8221; quote_icon=&#8221;off&#8221; portrait_width=&#8221;130px&#8221; portrait_height=&#8221;130px&#8221; _builder_version=&#8221;3.27.3&#8243; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;18px&#8221; use_background_color=&#8221;off&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0.0&#8243;]<\/p>\n<p style=\"text-align: center;\">I am an Agile coach and trainer by passion, conviction and experience. By passion as I love anything Agile and Agile related, be it at team (Scrum, Kanban, XP&#8230;) or at scaled level (SAFe, Nexus, Scrum@Scale, LeSS&#8230;). By conviction as I have seen it work in many teams and various companies. By experience as I worked as Scrum Master in multiple teams, coached an Agile Release Train(ART) of 80 people and trained over 200 people on Agile methodologies and frameworks in 2019 alone. From 2004 to 2019, I worked in a large multinational in different countries (China, Singapore, Switzerland) under several consulting and management positions with IT teams ranging from 2 to 20+ people. In 2015, I discovered Scrum with Jeff Sutherland in Zurich and my life has never been the same since!<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Case Studies&#8221; _builder_version=&#8221;3.27.3&#8243; background_color=&#8221;#fafafc&#8221; min_height=&#8221;718px&#8221; custom_padding=&#8221;22px|0px|0px|0px|false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;4&#8243; _address=&#8221;4&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.0.98&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_font_size=&#8221;28px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;||||||||&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;700px&#8221; module_alignment=&#8221;center&#8221; _i=&#8221;0&#8243; _address=&#8221;4.0.0.0&#8243;]<\/p>\n<h2>More Case Studies<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.27.3&#8243; _i=&#8221;1&#8243; _address=&#8221;4.1&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;4.1.0&#8243;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;21&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;4.1.0.0&#8243;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aprende c\u00f3mo la FCC aprendi\u00f3 que predicar con el ejemplo conduce al \u00e9xito.<\/p>","protected":false},"author":12,"featured_media":27418,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","footnotes":""},"categories":[21,93],"tags":[],"class_list":["post-27416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-financial-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agile Transformation at Farm Credit Canada with Klaus Bucka-Lassen - Scrum@Scale Framework<\/title>\n<meta name=\"description\" content=\"Learn how the FCC learned that leading by example leads to success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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