{"id":28239,"date":"2023-12-19T08:52:41","date_gmt":"2023-12-19T16:52:41","guid":{"rendered":"https:\/\/www.scrumatscale.com\/?p=28239"},"modified":"2024-09-09T14:53:11","modified_gmt":"2024-09-09T21:53:11","slug":"team-structuring-in-a-distributed-large-enterprise-dr-ernesto-custodio","status":"publish","type":"post","link":"https:\/\/www.scrumatscale.com\/es\/team-structuring-in-a-distributed-large-enterprise-dr-ernesto-custodio\/","title":{"rendered":"Estructuraci\u00f3n de equipos en una gran empresa distribuida - Dr. Ernesto Custodio"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#000000&#8243; background_color_gradient_end=&#8221;#e0261d&#8221; background_color_gradient_direction=&#8221;60deg&#8221; background_image=&#8221;https:\/\/siscrumatscale.wpengine.com\/wp-content\/uploads\/2019\/12\/licensed-scrum-trainer-teaches-class_scruminc.jpg&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;0px&#8221; box_shadow_color=&#8221;#ffffff&#8221; max_width_last_edited=&#8221;on|phone&#8221; min_height_last_edited=&#8221;on|phone&#8221; height_tablet=&#8221;460px&#8221; height_phone=&#8221;600px&#8221; height_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;3.27.3&#8243; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_transition_duration=&#8221;0ms&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||60px|&#8221; padding_bottom=&#8221;60px&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;Poppins|600||on|on|||#d6d6d6|solid&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.8em&#8221; header_2_font=&#8221;Open Sans|700|||||||&#8221; header_2_font_size=&#8221;45px&#8221; background_layout=&#8221;dark&#8221; max_width_tablet=&#8221;90%&#8221; max_width_phone=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; min_height_tablet=&#8221;auto&#8221; min_height_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;||||false|false&#8221; hover_transition_duration=&#8221;0ms&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.0.0&#8243;]<\/p>\n<h1 class=\"title style-scope ytd-video-primary-info-renderer\">Scrum@Scale Case Study<\/h1>\n<h2 class=\"title style-scope ytd-video-primary-info-renderer\">Team Structuring in a Distributed Large Enterprise &#8211; Dr. Ernesto Custodio<\/h2>\n<p><span style=\"font-size: 16px;\">In &#8220;Team Structuring in a Distributed Large Enterprise&#8221; learn how Registered Scrum @Scale Trainer Dr. Ernesto Custodio led the transformation to better Agile practices for a large software development firm. <\/span><\/p>\n<p><span style=\"font-size: 16px;\"><span style=\"font-weight: 400;\">With development teams, Product Owners, and Stakeholders scattered across the globe, prioritization and coordination were unquestionably challenging for these distributed teams. They had issues with velocity, value, and quality. Ernesto<\/span><span style=\"font-weight: 400;\"> stepped in to assist in developing a unified backlog, coaching Product Owners, and implementing a Scrum of Scrums. The gains for this firm were both immediate and truly amazing. <\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;1&#8243; _address=&#8221;0.0.1&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;CASE STUDY SNAPSHOT&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Call To Action&#8221; _builder_version=&#8221;3.27.3&#8243; header_font=&#8221;Poppins|600||on|||||&#8221; header_font_size=&#8221;18px&#8221; header_line_height=&#8221;1.8em&#8221; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; button_icon=&#8221;%%22%%&#8221; button_icon_color=&#8221;#ffffff&#8221; button_on_hover=&#8221;off&#8221; button_alignment=&#8221;left&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;30px&#8221; box_shadow_blur=&#8221;40px&#8221; box_shadow_color=&#8221;rgba(11,9,26,0.1)&#8221; text_orientation=&#8221;left&#8221; background_layout=&#8221;light&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;-46px||28px|39px|false|false&#8221; custom_margin_phone=&#8221;0px||0px|0px|false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; animation_direction=&#8221;top&#8221; hover_transition_duration=&#8221;0ms&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0.1.0&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; button_bg_enable_color=&#8221;on&#8221;]<strong>Trainer Name:<\/strong> Dr. Ernesto Custodio<br \/>\n<strong>Organization:<\/strong> <span style=\"font-weight: 400;\">Citrix<\/span><br \/>\n<strong>Industry:<\/strong> Software Development<br \/>\n<strong>Organization Size:<\/strong> <span style=\"font-weight: 400;\">Large<\/span><br \/>\n<strong>Topic:\u00a0<\/strong>Distributed Teams<br \/>\n<strong>Date:<\/strong> February 2020<br \/>\n<strong>LinkedIn:\u00a0<\/strong><a href=\"https:\/\/www.linkedin.com\/in\/ernestocustodio\/\">https:\/\/www.linkedin.com\/in\/ernestocustodio\/<\/a>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; 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_builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;1.1.0&#8243;][et_pb_button button_url=&#8221;https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2023\/12\/ES_SAS-Distributed-Teams-Case-Study.pdf&#8221; button_text=&#8221;Download Slides&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;3.27.3&#8243; custom_button=&#8221;on&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#cc0000&#8243; button_border_color=&#8221;rgba(0,0,0,0)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; button_bg_enable_color=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;1.1.0.0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Testimonial&#8221; _builder_version=&#8221;3.27.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;#eeEEEE&#8221; background_color_gradient_end=&#8221;#666666&#8243; background_color_gradient_direction=&#8221;60deg&#8221; custom_padding=&#8221;50px|0px|50px|0px|false|false&#8221; disabled=&#8221;on&#8221; fb_built=&#8221;1&#8243; _i=&#8221;2&#8243; _address=&#8221;2&#8243;][et_pb_row module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;3.27.3&#8243; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; make_fullwidth=&#8221;on&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial author=&#8221;Romaric Chardonneau&#8221; job_title=&#8221;Licensed Scrum Trainer&#8221; portrait_url=&#8221;https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg&#8221; quote_icon=&#8221;off&#8221; portrait_width=&#8221;130px&#8221; portrait_height=&#8221;130px&#8221; _builder_version=&#8221;3.27.3&#8243; body_font=&#8221;Open Sans||||||||&#8221; body_font_size=&#8221;18px&#8221; use_background_color=&#8221;off&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; _i=&#8221;0&#8243; _address=&#8221;2.0.0.0&#8243;][\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Case Studies&#8221; _builder_version=&#8221;3.27.3&#8243; background_color=&#8221;#fafafc&#8221; min_height=&#8221;718px&#8221; custom_padding=&#8221;22px|0px|0px|0px|false|false&#8221; fb_built=&#8221;1&#8243; _i=&#8221;3&#8243; _address=&#8221;3&#8243;][et_pb_row _builder_version=&#8221;3.25&#8243; locked=&#8221;off&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text ul_position=&#8221;inside&#8221; ul_item_indent=&#8221;20px&#8221; _builder_version=&#8221;3.27.3&#8243; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.6em&#8221; ul_font_size=&#8221;16px&#8221; ul_line_height=&#8221;1.8em&#8221; header_2_font=&#8221;Open Sans|700|||||||&#8221; header_2_text_align=&#8221;left&#8221; header_2_font_size=&#8221;28px&#8221; header_2_line_height=&#8221;2em&#8221; header_3_font=&#8221;Open Sans|700|||||||&#8221; header_3_font_size=&#8221;18px&#8221; _i=&#8221;0&#8243; _address=&#8221;3.0.0.0&#8243;]<\/p>\n<h2>Case Study Summary<span style=\"font-size: 16px; color: #666666; font-weight: 500;\">\u00a0<\/span><\/h2>\n<blockquote>\n<p><span style=\"font-weight: 400;\">With two development teams in different locations in India, and <a href=\"https:\/\/agileeducation.org\/scrum-product-owner\/\">Product Owners<\/a> and <a href=\"https:\/\/www.scruminc.com\/sprint-review\/\">Stakeholders<\/a> scattered across the United States, integration, prioritization, and coordination were a challenge for these distributed teams. This in turn created issues with velocity, value, and quality. Registered Scrum@Scale Trainer Dr. Ernest Custodio stepped in to lead the transformation to <a href=\"https:\/\/agileeducation.org\/\">Agile<\/a> practices. With a unified backlog, Product Owners, and a <a href=\"https:\/\/www.scruminc.com\/wp-content\/uploads\/2020\/03\/Scrum-of-Scrum-Essence-Cards.pdf\">Scrum of Scrums<\/a> in place, the gains were truly amazing. Time to market and defects decreased, as did the number of <a href=\"https:\/\/www.scruminc.com\/product-backlog-item-pbi\/\">backlog items<\/a>; productivity saw a three-fold increase. Unified teams working on a single backlog were able to make gains that the previous siloed organizational structure did not allow.<\/span><\/p>\n<\/blockquote>\n<p><b>SUMMARY: Distributed Teams Integration <\/b><\/p>\n<p><span style=\"font-weight: 400;\">As a part of Cisco, a global company with more than 74,000 employees, these 80 team members were distributed over multiple countries. There were stakeholders in California, <a href=\"https:\/\/agileeducation.org\/scrum-product-owner\/\">Product Owners<\/a> in Texas and Florida, and two separate development teams in different locations in India. While their autonomy allowed for fast turnaround on urgent items, they faced no <a href=\"https:\/\/www.scruminc.com\/product-backlog\/\">single backlog<\/a> causing certain products to receive little attention, slow new feature creation, lack of product ownership, solution incompatibility, unclear roles and responsibilities, unsatisfied internal users, competing features, low visibility, unclear priorities, and siloed budgeting. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, working on solutions these teams were using legacy tools and needed unification and consolidation. Productivity was also low with just 15-point <a href=\"https:\/\/www.scruminc.com\/velocity\/\">velocity<\/a>, there was a six-month lead time, a 9% defect rate, and a large aggregated backlog of 900 items at any given point. Ernesto was charged with the implementation of Agile practices to resolve their challenges.\u00a0<\/span><\/p>\n<p><b>The Solution: <a href=\"https:\/\/www.scruminc.com\/pre-prioritization-vision-goals\/\">Prioritization<\/a> &amp; <a href=\"https:\/\/www.scruminc.com\/scrum-team\/\">Cross-Team Coordination<\/a><\/b><\/p>\n<p><span style=\"font-weight: 400;\">Ernesto began their <a href=\"https:\/\/www.scruminc.com\/agile-transformation\/\">Agile Transformation<\/a> in stages. For the first stage of their implementation of <a href=\"https:\/\/www.scrumatscale.com\/scrum-at-scale-guide-online\/\">Scrum@Scale<\/a> practices, velocity doubled, delivery was realized in 2-week iterations, and the defect rate was cut nearly in half, but a siloed structure was still being used for the solutions. During the second stage, there were still two separate geographic locations in India with separate backlogs. They achieved high architectural stability but low velocity and value. and a high defect rate. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The two teams were acting in separate ways with a focus on command and control. Therefore, they were unable to perform <a href=\"https:\/\/www.scruminc.com\/wp-content\/uploads\/2020\/03\/Distributed-Teams_Scrum-Events-Checklist.pdf\">Scrum events<\/a>\u00a0(<a href=\"https:\/\/www.scruminc.com\/the-3-5-3-of-scrum\/\">3-5-3<\/a>) or focus on client-driven development. Finally, a <a href=\"https:\/\/agileeducation.org\/product-owner-at-scale\/\">Chief Product Owner <\/a>was put in charge of the backlog for both geographic areas, and Scrum of Scrums was created for both areas, and teams were reorganized into more effective, smaller five-person teams. Consequently, a daily scrum was implemented. The immediate outcome of implementing true <a href=\"https:\/\/agileeducation.org\/scrum-at-scale-practitioner-course\/\">Scrum@Scale practices<\/a> was overall improvement in productivity, backlog reduction, time to market, and defect reduction.<\/span><\/p>\n<p><b>Outcomes from Implementing Scrum@Scale<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Overall, the results were amazing! Productivity, quality, and velocity all realized markedly significant improvements.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overall 80% product backlog reduction from 900 to 90 items.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Moreover, backlogs were consistently refined by Product Owners.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Productivity also increased to three times the previous level.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time to market likewise was six times faster.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, defect reduction to one-third of previous levels.<\/span><\/li>\n<\/ul>\n<p><b>Who Is Dr. Ernesto Custodio<\/b><\/p>\n<blockquote>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.scrumatscale.com\/scrum-inc-trainer\/\">Registered Scrum@Scale Trainer<\/a> Dr. Ernesto Custodio has more than 25 years of experience working in the IT field. His experience includes Product Management, Software Development Management, Business Development Management, Project Management, <a href=\"https:\/\/agileeducation.org\/agile-coach\/\">Agile Coach<\/a>, and Agile Trainer working with startups and Fortune 500 companies. Additionally, his expertise covers Agile coaching, Agile transformations, and managing geographically dispersed teams. Dr. Custodio is a Registered Scrum@Scale Trainer, Certified SAFe Program Consultant (CSPC), Certified Project Management Professional (PMP), and holds an MBA and Ph.D. in Information Systems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<\/blockquote>\n<h2 style=\"text-align: center;\">More Scrum@Scale Case Studies<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;3.27.3&#8243; _i=&#8221;1&#8243; _address=&#8221;3.1&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;3.1.0&#8243;][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;21&#8243; show_author=&#8221;off&#8221; show_date=&#8221;off&#8221; show_categories=&#8221;off&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;3.1.0.0&#8243;][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfC\u00f3mo es posible que equipos distribuidos por todo el mundo lo consigan todo juntos? Destruyendo silos e implantando pr\u00e1cticas \u00c1giles Scrum@Scale es c\u00f3mo.<\/p>\n<p>Lee\/Mira \"Estructuraci\u00f3n de equipos en una gran empresa distribuida\" para saber c\u00f3mo disminuyeron el tiempo de comercializaci\u00f3n y los defectos, redujeron el retraso en 90% y triplicaron la productividad.<\/p>","protected":false},"author":18,"featured_media":28240,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","footnotes":""},"categories":[21,103],"tags":[116,148,146,149,151,152,121,114,153,120,145,154,147,113,111,112,115,144,142,117,150],"class_list":["post-28239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-software-development","tag-agile","tag-crossteamcoordination","tag-decreasedbugs","tag-delivery","tag-distributed","tag-distributed-teams","tag-increasedvelocity","tag-jeffsutherland","tag-metascrum","tag-prioritization","tag-productowner","tag-productownership","tag-retainingtalent","tag-scalingscrum","tag-scrum","tag-scrumscale","tag-scruminc","tag-scrumofscrums","tag-teamfocus","tag-transformation","tag-velocity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Distributed Enterprise and Team Structuring - Dr. Ernesto Custodio<\/title>\n<meta name=\"description\" content=\"In &quot;Team Structuring in a Distributed Large Enterprise&quot;, learn how Ernesto Custodio implemented S@S globally for a software development firm.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scrumatscale.com\/es\/team-structuring-in-a-distributed-large-enterprise-dr-ernesto-custodio\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Team Structuring in a Distributed Large Enterprise - Dr. Ernesto Custodio\" \/>\n<meta property=\"og:description\" content=\"How can teams distributed around the globe possibly get it all together? 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