{"id":28361,"date":"2024-03-05T13:05:01","date_gmt":"2024-03-05T21:05:01","guid":{"rendered":"https:\/\/www.scrumatscale.com\/?p=28361"},"modified":"2024-03-29T08:53:50","modified_gmt":"2024-03-29T15:53:50","slug":"from-good-to-great-chris-norris","status":"publish","type":"post","link":"https:\/\/www.scrumatscale.com\/es\/from-good-to-great-chris-norris\/","title":{"rendered":"DE BIEN A BIEN - Chris Norris"},"content":{"rendered":"

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Agile Education Case Study<\/h1>\n

From Good to GrEAT with Chris Norris<\/h2>\n

Discover how Chris Norris dramatically improved the eStore development process for a large food and beverage company through the creation of an Executive Action Team (EAT). This case study demonstrates a leap from good to great, showcasing the power of agile transformation in a complex organizational environment.[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”0.0.1″ custom_padding__hover=”|||”][et_pb_cta title=”CASE STUDY SNAPSHOT” disabled_on=”on|on|off” admin_label=”Call To Action” _builder_version=”3.27.3″ header_font=”Poppins|600||on|||||” header_font_size=”18px” header_line_height=”1.8em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”2em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” button_icon=”%%22%%” button_icon_color=”#ffffff” button_on_hover=”off” button_alignment=”left” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”40px” box_shadow_color=”rgba(11,9,26,0.1)” text_orientation=”left” background_layout=”light” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_margin=”||||false|false” custom_margin_tablet=”-46px||28px|39px|false|false” custom_margin_phone=”0px||0px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” animation_direction=”top” hover_transition_duration=”0ms” locked=”off” _i=”0″ _address=”0.0.1.0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” button_bg_enable_color=”on”]<\/p>\n

Trainer Name:<\/strong> Chris Norris
\nOrganization:<\/strong> NDA
\nIndustry:\u00a0<\/strong>Food and Beverage & Software Development
\nOrganization Size:<\/strong> Large<\/span>
\nTopic: <\/strong>Executive Action Team (EAT)<\/span>
\nDate:<\/strong> 2018
\nWebsite:\u00a0<\/strong>https:\/\/www.linkedin.com\/in\/chris-norris-uk\/<\/a><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.27.3″ bottom_divider_color=”#cc0000″ bottom_divider_height=”50px” link_option_url=”https:\/\/youtu.be\/QtZnafhhpOM” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row _builder_version=”3.27.3″ link_option_url=”https:\/\/youtu.be\/QtZnafhhpOM” _i=”0″ _address=”1.0″][et_pb_column type=”4_4″ _builder_version=”3.27.3″ _i=”0″ _address=”1.0.0″][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=X2o3Cp5IAAg” thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”3.27.3″ _i=”0″ _address=”1.0.0.0″][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.27.3″ _i=”1″ _address=”1.1″][et_pb_column type=”4_4″ _builder_version=”3.27.3″ _i=”0″ _address=”1.1.0″][et_pb_button button_url=”https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2024\/03\/Chris-Norris-Registered-Scrum-Case-Study-Good-to-GrEAT-Slides.pdf” url_new_window=”on” button_text=”Download Slides” button_alignment=”center” _builder_version=”3.27.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#cc0000″ button_border_color=”rgba(0,0,0,0)” custom_margin=”||||false|false” custom_padding=”||||false|false” button_bg_enable_color=”on” _i=”0″ _address=”1.1.0.0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Testimonial” _builder_version=”3.27.3″ use_background_color_gradient=”on” background_color_gradient_start=”#eeEEEE” background_color_gradient_end=”#666666″ background_color_gradient_direction=”60deg” custom_padding=”50px|0px|50px|0px|false|false” disabled=”on” fb_built=”1″ _i=”2″ _address=”2″][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.27.3″ width=”89%” width_tablet=”80%” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_last_edited=”on|desktop” make_fullwidth=”on” _i=”0″ _address=”2.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”2.0.0″ custom_padding__hover=”|||”][et_pb_testimonial author=”Romaric Chardonneau” job_title=”Licensed Scrum Trainer” portrait_url=”https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg” quote_icon=”off” portrait_width=”130px” portrait_height=”130px” _builder_version=”3.27.3″ body_font=”Open Sans||||||||” body_font_size=”18px” use_background_color=”off” text_orientation=”center” background_layout=”dark” _i=”0″ _address=”2.0.0.0″][\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Testimonial” _builder_version=”3.27.3″ use_background_color_gradient=”on” background_color_gradient_start=”#eeEEEE” background_color_gradient_end=”#666666″ background_color_gradient_direction=”60deg” custom_padding=”50px|0px|50px|0px|false|false” disabled=”on” fb_built=”1″ _i=”5″ _address=”5″][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.27.3″ width=”89%” width_tablet=”80%” width_last_edited=”on|desktop” max_width=”89%” max_width_tablet=”80%” max_width_last_edited=”on|desktop” make_fullwidth=”on” _i=”0″ _address=”5.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”5.0.0″ custom_padding__hover=”|||”][et_pb_testimonial author=”Romaric Chardonneau” job_title=”Licensed Scrum Trainer” portrait_url=”https:\/\/res.cloudinary.com\/dmwoxjusp\/image\/upload\/v1573472196\/Romaric_Chardonneau_RC.JPG.jpg” quote_icon=”off” portrait_width=”130px” portrait_height=”130px” _builder_version=”3.27.3″ body_font=”Open Sans||||||||” body_font_size=”18px” use_background_color=”off” text_orientation=”center” background_layout=”dark” _i=”0″ _address=”5.0.0.0″][\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Case Studies” _builder_version=”3.27.3″ background_color=”#fafafc” min_height=”718px” custom_padding=”22px|0px|0px|0px|false|false” fb_built=”1″ _i=”6″ _address=”6″][et_pb_row _builder_version=”3.25″ locked=”off” _i=”0″ _address=”6.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”6.0.0″ custom_padding__hover=”|||”][et_pb_text ul_position=”inside” ul_item_indent=”20px” _builder_version=”3.27.3″ text_font_size=”16px” text_line_height=”1.6em” ul_font_size=”16px” ul_line_height=”1.8em” header_2_font=”Open Sans|700|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”2em” header_3_font=”Open Sans|700|||||||” header_3_font_size=”18px” hover_enabled=”0″ _i=”0″ _address=”6.0.0.0″]<\/p>\n

\u00a0Case Study Summary<\/h2>\n

Discover how Chris Norris dramatically improved the eStore development process for a large food and beverage company through the creation of an Executive Action Team (EAT). This case study demonstrates a leap from good to great, showcasing the power of agile transformation in a complex organizational environment. This Scrum@Scale<\/a> implementation demonstrates showcases the power of agile transformation in a complex organizational environment.<\/p>\n

Executive Action Team’s Role in Scrum@Scale\u00a0Implementation: Transforming Collaboration and Coordination<\/b><\/p>\n

In 2018, a prominent global company faced significant challenges in its eStore development process. Hindered by traditional methods, the organization experienced stifled creativity, unpredictable release schedules, and a lack of collaboration. Recognizing the need for change, Chris Norris spearheaded an agile transformation with the establishment of an Executive Action Team (EAT)<\/a> to lead the transition towards Scrum@Scale practices.<\/p>\n

The Solution: Creating an EAT<\/b><\/p>\n

Norris’s approach focused on leveraging the success of an existing cross-functional team, utilizing it as a reference model<\/a> for broader organizational change. The formation of the EAT was a pivotal first step, setting the stage for a culture of leadership by example and establishing the Executive Action Team’s role in the Scrum@Scale implementation. Through targeted Scrum training, coaching, and the creation of a unified transformation backlog, the initiative quickly gained momentum. The Executive MetaScrum (EMS)<\/a> further enhanced strategic alignment, while new Agile contracts encouraged collaboration among System Integrators.<\/p>\n

With a fresh one-team mentality, the new Agile Contracts for System Integrators moved away from silos, improved collaboration and became outcome based. The Scrum of Scrum (SoS)<\/a> and Scaled Daily Scrum (SDS)<\/a> helped to build trust and facilitate collaboration. Stable cross-functional teams were developed resulting in a reduction in locations. Funding shifted from project guiding to product investment. Prioritization, visualization and cost-of delay (CoD) planning increased value and velocity while reducing impediments.<\/p>\n

Outcomes from Implementing Scrum@Scale<\/b><\/p>\n

Within the first six months, Chris’ teams saw vast improvements. The journey progressed with a continuous improvement mindset enabling the tackling of \u201cbig, hairy, audacious\u201d goals and resulted in unleashed creativity. Some key results included:<\/p>\n