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Lufthansa Systems partnered with TAL Consulting to cut delivery delays by 90% and transform its Lido Flight 4D product using Scrum@Scale. Confronted with siloed teams, legacy architecture, and bottlenecks, the organization sought a scalable agile solution to improve coordination and delivery timelines. Through a deep, iterative transformation strategy, they realigned roles, restructured workflows, and reduced meeting overhead. As a result, Lufthansa Systems not only cut delivery delays but also accelerated release cycles and increased planning accuracy across 350+ professionals.[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”0.0.1″ custom_padding__hover=”|||”][et_pb_cta title=”CASE STUDY SNAPSHOT” disabled_on=”on|on|off” admin_label=”Call To Action” _builder_version=”3.27.3″ header_font=”Poppins|600||on|||||” header_font_size=”18px” header_line_height=”1.8em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”2em” background_color=”#ffffff” border_radii=”on|10px|10px|10px|10px” button_icon=”%%22%%” button_icon_color=”#ffffff” button_on_hover=”off” button_alignment=”left” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”40px” box_shadow_color=”rgba(11,9,26,0.1)” text_orientation=”left” background_layout=”light” width=”99.9%” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_margin=”|-26px|||false|false” custom_margin_tablet=”-46px||28px|39px|false|false” custom_margin_phone=”0px||0px|0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|3px||20px|false|false” animation_direction=”top” hover_transition_duration=”0ms” locked=”off” _i=”0″ _address=”0.0.1.0″ button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” button_bg_enable_color=”on”]Trainer Names:\u00a0<\/strong>\u00c1rp\u00e1d F\u00f6ldesi and\u00a0Zolt\u00e1n Csaba Lufthansa Systems partnered with TAL Consulting to cut delivery delays and scale agile across its Lido Flight 4D product organization. Despite previous attempts with Disciplined Agile Delivery, the company struggled with siloed teams, long dependency chains, and inconsistent release cycles. By implementing Scrum@Scale and launching a focused reference model, they restructured team roles, improved coordination, and drastically reduced bottlenecks. As a result, they cut delivery delays by 90%, increased planning accuracy to 80%, and now deliver in predictable six-week release cycles.<\/p>\n Lufthansa Systems, a global leader in aviation IT, launched a strategic transformation to cut delivery delays and accelerate time to market for its Lido Flight 4D product. Collaborating with TAL Consulting, the company applied Scrum@Scale to optimize delivery, eliminate bottlenecks, and align over 40 cross-functional teams worldwide. This case study captures the transformation journey from 2022\u20132024 that reshaped how Lufthansa Systems delivers one of Europe\u2019s most widely used flight planning tools.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”1.0.1″ custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2025\/04\/How-Lufthansa-Systems-Cut-Delivery-Delays-by-90-Using-Scrum-at-Scale.png” align=”center” _builder_version=”3.27.3″ custom_padding=”10%||||false|false” _i=”0″ _address=”1.0.1.0″][\/et_pb_image][et_pb_button button_url=”https:\/\/www.scrumatscale.com\/wp-content\/uploads\/2025\/04\/How-Lufthansa-Systems-Cut-Delivery-Delays-by-90-Using-Scrum-at-Scale.pdf” url_new_window=”on” button_text=”Download the Full PDF Case Study” button_alignment=”center” _builder_version=”3.27.3″ custom_button=”on” button_text_color=”#ffffff” button_bg_color=”#cc0000″ button_border_color=”rgba(0,0,0,0)” custom_margin=”0px||||false|false” custom_padding=”6px||||false|false” hover_enabled=”0″ button_bg_enable_color=”on” _i=”1″ _address=”1.0.1.1″][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”3.27.3″ custom_margin=”-34px||||false|false” _i=”1″ _address=”1.1″][et_pb_column type=”4_4″ _builder_version=”3.27.3″ _i=”0″ _address=”1.1.0″][et_pb_text ul_position=”inside” ul_item_indent=”20px” admin_label=”Write up” _builder_version=”3.27.3″ text_font_size=”16px” text_line_height=”1.6em” ul_font_size=”16px” ul_line_height=”1.8em” header_2_font=”Open Sans|700|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”2em” header_3_font=”Open Sans|700|||||||” header_3_font_size=”18px” border_color_all=”#000000″ hover_enabled=”0″ _i=”0″ _address=”1.1.0.0″]<\/p>\n The Lido Flight 4D platform, calculating nearly 45% of all European flights, demanded high accuracy, speed, and coordination across globally distributed teams. However, previous agile attempts using the Disciplined Agile Delivery (DAD) framework fell short of scaling agility effectively, and delivery timelines suffered. Lufthansa Systems needed a transformation framework that could cut delivery delays, support enterprise-wide coordination, and sustain long-term agility.<\/p>\n Before embracing Scrum@Scale,<\/a>\u00a0Lufthansa Systems faced significant operational roadblocks, and the inability to cut delivery delays consistently was a clear competitive disadvantage.<\/p>\n To solve these challenges, Lufthansa Systems implemented Scrum@Scale with hands-on guidance from TAL Consulting. The approach focused on cutting delivery delays by improving communication, aligning roles, and reducing complexity. A \u201cdeep and narrow\u201d rollout began with a reference project and expanded organization-wide. Key initiatives included:<\/p>\n While the transformation gained momentum, legacy technical constraints still required close cross-team coordination. In some cases, team autonomy began to outweigh alignment, creating occasional friction. However, Scrum@Scale provided the structure needed to refocus on enterprise outcomes and cut delivery delays across all domains.<\/p>\n Through this transformation, Lufthansa Systems effectively cut delivery delays, streamlined team collaboration, and improved forecasting and customer satisfaction.<\/p>\n
\nIndustry: <\/strong>Aerospace and Defense
\nOrganization Size: <\/strong>Small
\nTopic: <\/strong>Agile Planning,\u00a0Delivery and Velocity, Executive MetaScrum (EMS), Removing Silos, Team Process
\nDate: <\/strong>October\u00a02024
\n<\/strong>\u00c1rp\u00e1d<\/b> LinkedIn:
\n<\/strong>https:\/\/hu.linkedin.com\/in\/arpad-foldesi-b3977a13<\/a>
\nZolt\u00e1n<\/b> LinkedIn:
\n<\/strong>https:\/\/hu.linkedin.com\/in\/zcsaba<\/a>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Case Studies” _builder_version=”3.27.3″ background_color=”#fafafc” min_height=”3513.6px” custom_padding=”5%|0px|0px|0px|false|false” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row column_structure=”1_2,1_2″ _builder_version=”3.27.3″ custom_margin=”-62px||||false|false” custom_padding=”|||0px||” locked=”off” _i=”0″ _address=”1.0″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”1.0.0″ custom_padding__hover=”|||”][et_pb_text ul_position=”inside” ul_item_indent=”20px” admin_label=”Write up” _builder_version=”3.27.3″ text_font_size=”16px” text_line_height=”1.6em” ul_font_size=”16px” ul_line_height=”1.8em” header_2_font=”Open Sans|700|||||||” header_2_text_align=”left” header_2_font_size=”28px” header_2_line_height=”2em” header_3_font=”Open Sans|700|||||||” header_3_font_size=”18px” custom_margin=”-10px||||false|false” _i=”0″ _address=”1.0.0.0″]<\/p>\nCase Study \u00a0<\/strong>\u00a0<\/strong><\/h2>\n
Summary:\u00a0<\/b><\/span>How Lufthansa Systems Cut Delivery Delays by 90% Using Scrum@Scale<\/h3>\n
Introduction<\/h3>\n
Business Context<\/h3>\n
Challenges<\/h3>\n
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The Approach<\/h3>\n
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Remaining Challenges<\/h3>\n
Results<\/h3>\n