Scrum@Scale® Case Studies

Scrum@Scale pushes the boundaries of what’s possible when scaling the Scrum Framework. Registered Scrum@Scale Trainers™ have a proven record of improving organizational performance. We are proud to share the lessons learned through Scrum@Scale implementations. We are committed to the discovery of empirically validated patterns, anti-patterns, techniques, and insights from real-world experience. Scrum@Scale case studies span a wide range of industries and domains.

The content of the case studies presented on our site are open source under Creative Commons 4.0 license.

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Resolving Government Project Inefficiencies with Agile Solutions

Discover how Dave Witkin and his team tackled government project inefficiencies, turning an eight-year struggle into success with agile solutions. Learn about their agile approach and key achievements in streamlining delivery, paving the way for on-time product delivery and expansion opportunities.

From Good to GrEAT – Chris Norris

Agile Education Case Study From Good to GrEAT with Chris Norris Discover how Chris Norris dramatically improved the eStore development process for a large food and beverage company through the creation of an Executive Action Team (EAT). This case study demonstrates a...

Communication Agility – Megan Fremont-Smith

Learn how Scrum Inc.’s Director of Public Training Megan Fremont-Smith facilitates better communication habits for Scrum Teams by championing the DiSC model of communicating. Read/Watch: “Communication Agility” to learn how to better assess communicating styles and improve team collaboration.

Flatter, More Agile, and Energized! – Keisuke Wada

Learn how Registered Scrum@Scale Trainer Keisuke Wada led one of Japan’s top automobile manufacturers to increase both velocity and employee happiness, during a State of National Emergency due to the global pandemic.

Team Structuring in a Distributed Large Enterprise – Dr. Ernesto Custodio

How can teams distributed around the globe possibly get it all together? Destroying silos and implementing Scrum@Scale Agile practices is how. Read/Watch “Team Structuring in a Distributed Large Enterprise” to learn how they decreased time to market and defects, reduced the backlog by 90%, and saw a three-fold increase in productivity.

Giving Legal a Leg Up! – Andrew Robbins

Learn how Senior Agile Consultant Andrew Robbins led a transformation within the legal branch of a Fortune 500 company, by blending Agile and Lean techniques with Scrum Values. The organization not only changed its business culture, but also increased its efficiency and exponentially decreased decision latency and costs to the company.

Transforming Our Future: Empowering Tomorrow’s Workforce Today! – Dr. Mark Buckner

Learn how Registered Scrum@Scale Trainer Dr. Mark Buckner empowers youth for real-world challenges, time constraints, and success by applying Scrum@Scale Agile practices to Robotics competition teams.

Providing Service Members with Capability Faster – Denise Jarvie

Learn how Registered Scrum@Scale Trainer Denise Jarvie successfully guided a DoD contractor to improve their agility and velocity in the critical area of weapons system development, while still complying with government requirements and regulations.

Scrum@Scale: On Track for Success with Jessica Crowley

In "On Track for Success", learn how Registered Scrum@Scale Trainer Jessica Crowley supported the transformation efforts of a traditionally successful Rail Industry company, from one surviving on legacy products and struggling with innovation, into an Agile powerhouse, able to adapt and get projects done.

The App That Scrum@Scale Built – Andrew Lin

Learn how Registered Scrum@Scale Trainer Andrew Lin led Biji, one of the biggest sports portal websites in Taiwan, to build a newly envisioned App for Cartoon Network Taiwan…but with the caveat that the development firm use the Scrum@Scale framework. Biji was new to Apps and unfamiliar with Scrum, but Andrew Lin stepped in and the development team stepped up to make it happen.

No More Hippos! Collaborative Prioritization with Registered Scrum@Scale Trainer Bob Willis

Learn how Registered Scrum@Scale Trainer Bob Willis guided a data service government department to create a prioritized common backlog and shift focus from projects to products. Time to market, Net Promoter Score (NPS), quality and team health all improved, while still meeting the compliance requirements of the government.

Scrum@Scale: A Progressive Transformation with McCaul Baggett

In this Scrum@Scale case study, learn how Registered Scrum Fellow McCaul Baggett helped a large global manufacturing company advance its large-scale transition to Agile and achieve a 200% increase in throughput, with Scrum@Scale.

Changing Culture in Government: Grassroots to Leadership with Che Ho

Learn how Registered Scrum@Scale Trainer Che-Chuen Ho led a Government IT department to implement Scrum@Scale practices to improve stakeholder involvement, increase focus and speed to delivery. Despite previous failed attempts at implementation, Che-Chuen Ho overcame a lack of trust in the process and led the team to a 540% increase in throughput.

Minimal Viable Scaling with Scrum with Tom Wessel

Learn how Registered Scrum and Scrum@Scale Trainer Tom Wessel stepped in to assist a healthcare company with the implementation of its clinical trial management platform.

Entirely New Solutions to Entirely New Challenges with Gabe Jank

In this Scrum@Scale case study, learn how Registered Scrum@Scale Trainer Gabe Jank led a Fortune 500 manufacturer of farm, construction and forestry machinery to react quickly and effectively to the myriad of new challenges presented to the industry during the global pandemic.

Driving Development: New Demands In A Constantly Changing Environment with Martin Berendt

Learn how Registered Scrum@Scale Trainer Martin Berendt led this automotive software company to become faster, more transparent, and increase employee expertise as they self-organized into teams.

Raysdom Consulting: Breaking Down the Walls (and Waterfalls) with Scrum@Scale

In this Scrum@Scale case study, Lei (Lisa) Wang, Agile Education’s first Registered Scrum@Scale Trainer™ in mainland China, details how she led Bejing Raysdom Consulting to Agility. The result? Increased speed to market, improved employee morale, and more value delivered to customers.

In Financial Services, Prioritization is the Path to Increased Productivity and Profit with Ana Paiz

Learn how Registered Scrum Trainer Ana Paiz helped revitalize one of Guatemala's largest financial services companies by using the Scrum@Scale framework to prioritize projects and align the company’s resources with their vision and goals.

Protel & Protein, From Mechanical to True Scrum with Suha Selςuk

Learn how Scrum@Scale Trainer Suha Selςuk transformed restaurant and hotel software design and service companies in Turkey. While they held the majority market share, change was imperative as they began losing their lead due to inability to quickly and effectively respond to customer needs.

Dell Technologies Data Protection and Management: Scrum at Scale Transformation with Gary Dismukes

Learn how Gary Dismukes led Dell’s Data Protection Group of 600 people from a Waterfall development process to Scrum, allowing Dell to rapidly respond as their market changed.

Luiz Quintela: On Nationwide’s Side with Scrum

Learn how ScrumScale Trainer Luiz "Q" Quintela helped transform Nationwide, one of the United State's largest insurance and financial services companies. Using key elements of the ScrumScale framework, Luiz and his team were able to ensure Nationwide's future as a contender in a highly competitive market.

Enthusiasm vs Readiness: Sustainable Pace for Organizational Change

Scrum@Scale Trainer Alex Sheive implements key elements of the Scrum@Scale framework at a growing financial services company.

Thoralf Klatt: Transforming Into a One-Team Culture

Learn how Thoralf Klatt and his team transformed a waterfall company by applying Scrum@Scale in Cloud-based intelligent telecommunications services with high availability & stress resilience.

Mirko Kleiner: How to Kickstart a Self-Learning Organization in 3 days

Learn how sustainable alignment was established via agile portfolio management and iterative big room planning events

Creating Leadership Buy-in while Scaling Scrum in Banking with Hugo Lourenco

Learn how buy-in from the leadership came from forcing them to discover their own company’s “why”

Scaling Scrum Inside Insure-Tech

The company’s 7-9 engineering teams were faced with the task of realizing value, getting pressure from the private equity firm who acquired them. Challenge accepted.

Agile Regulation and the Importance of Symbolic Leadership with Ian Spence

How does a Scrum@Scale Trainer implement Scrum and a scaling Scrum framework in a company that “doesn’t do projects”? Learn more.

Agile Transformation at Farm Credit Canada with Klaus Bucka-Lassen

Learn how the FCC learned that leading by example leads to success.

Scrum@Scale at Bosch: Embracing Agility

Learn how this multinational conglomerate transformed from the top down to become an agile enterprise.

Scaling Scrum Inside Insure-Tech

The story of how Scrum@Scale changed an international conglomerate into an agile, market-responsive company from the top down.

B2B Financial Services: Applying Scrum@Scale to overcome compliance hurdles while delighting customers

Learn how this small financial services company overcame regulatory hurdles and delivered in half the time.

Drummond: A New Approach for Gas Exploration

Learn how Drummond used Scrum@Scale to radically improve their supply chain and drilling operation.

Systematic: From Good to Great

The “Ready” pattern brought this Scrum@Scale software company to a higher level of performance.

Toyota Motors North America: Bringing Agility to a Deep Hierarchy

Learn how Toyota brought Agility to a deep hierarchy.

“Nail It Before You Scale It”: Set Up a Solid Reference Model

See how this data storage organization improved their product’s release cycle sixfold.

“Waterfall-ish” to Scrum@Scale

This Travel organization went from 49 separate projects to a single backlog and shared vision with Scrum@Scale.

Big 4 Accounting Firm: Auditing Platform with Scrum@Scale

Learn how this Big 4 Accounting Firm used Scrum@Scale to coordinate distributed teams and develop an auditing platform.

Spotify: A Scrum@Scale Case Study

Discover how key patterns of the Scrum@Scale Framework helped disrupt the music-streaming industry.

Air Transport Communication: Improving Quality and Throughput

Learn how this large Air Transportation company doubled productivity using Scrum@Scale.

BAC Credomatic: Breaking Down Silos

Learn how a multinational banking corporation transformed their siloed IT department with award winning results.

Global Financial Services: Smaller Teams, Faster Delivery

Learn how a global Financial Services company used Scrum@Scale to refactor their teams and improve delivery speed.

Harman International: Increasing Value Delivered

The story of how Scrum@Scale changed an international conglomerate into an agile, market-responsive company from the top down.

Manufacturing Organization: From Silos & Wasted Effort to Centers of Excellence

Learn how this transformation reduced waste by 90% and turned siloed groups into centers of excellence.

Implementing an EAT in the Skills Placement Industry

Learn how a proactive EAT is critical to lasting organizational change.

Scrum@Scale in Smart Homes

Learn how a European IOT company used Scrum@Scale to manage complex Software and Hardware dependencies.

Habbo World: Virtual Reality Meets Scrum

Learn how productivity and quality improved when executives transformed from managers into leaders.

Scrum@Scale® Case Studies

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